Privacy Policy

1. Introduction

WeCall Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and company information
• Campaign preferences, targeting criteria, and budget information
• Payment and billing information
• Communications with our team
• Technical information such as IP address, browser type, and device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms

4. TCPA Compliance

We are committed to full compliance with the Telephone Consumer Protection Act (TCPA). All calls and text messages are made only with express written consent. We maintain comprehensive records of all consent, including:

• Timestamp and IP address of consent
• Full text of consent language
• Method of consent collection
• Opt-out and revocation requests

5. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• With advertisers and publishers as part of our performance marketing services
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety and that of our users
• In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest using AES-256
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection and privacy
• Incident response and breach notification procedures

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Restrict or object to certain processing activities
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@wecallmedia.com.

8. State-Specific Privacy Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

Other State Privacy Laws

We comply with applicable state privacy laws, including those in Virginia, Colorado, Connecticut, and Utah.

9. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. TCPA consent records are retained for a minimum of 4 years as required by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: